Privacy Policy

Please read this policy before ordering products from or accessing this Website.
The terms and conditions herein will be updated periodically. All revisions will be posted on the Website. We recommend that you review the policy regularly to ensure you are aware of all the current terms and conditions.


As a part of the sale of the products and the operation of the Website, Forestone Japan collects personal information. We respect the privacy of customers and believe personal information deserves protection. This policy explains what types of personal information we collect, how we use it, and under what circumstances it may be disclosed.

It is always your decision if you wish to purchase Forestone products or access the Website and provide personal information. We pledge not to collect, use or disclose your personal information for purposes other than those described in this policy without your prior consent.

Throughout this policy we refer to "Forestone Japan", which means Forestone Japan, the seller of the products and the owner of the Website and its affiliates.

Collection of personal information

In order to effectively deliver the products and associated services to our customers, Forestone Japan collects personal information. Such information includes, for example, the customer’s name, address, telephone number, fax number and email address. We also collect certain financial information (such as credit card information) in order to process payments.

You may visit and browse this Website without registering and without directly providing any personal information. In other instances, such as when sending Forestone Japan an email message, requesting further information concerning our products, or providing us with feedback, we may require you to provide personal information of the type listed above.

Where you provide personal information directly to another organization at another Website through a link on our Website, Forestone Japan shall not be responsible for the collection, use or disclosure of such information, and we encourage you to examine the other organization’s privacy policy for your own protection.

Use of personal information

Forestone Japan may use personal information provided by you in order to:- process orders- process payments- follow through with the shipping of orders- handle general administration of client files- process technical and/or customer service-related inquires- personalize the delivery of content and information Forestone Japan may also use personal information and data collected to generate aggregate statistics and reports for internal use. However, these statistics and reports will not contain any information that would identify individual users of Forestone products such as yourself.

Disclosure of personal information

In the normal course of business, Forestone Japan must at times disclose certain personal information to third-party service providers. For example, we must provide addresses to our delivery service and certain financial information to credit-card processing companies in order to process payments.

Your non-aggregated specific personal information will not be sold, rented or made available to anyone other than Forestone Japan unless you have given us express permission to do so.Forestone Japan reserves the right at any time to disclose any personal information under the following circumstances.

A. to comply with applicable laws or regulations;
B. if such disclosure is necessary or appropriate to the sale of the products or operation of the Website; and/or
C. to protect the rights or property of Forestone Japan and its users, partners, providers, licensors and/or merchants.

Revisions to the privacy policy

If Forestone Japan decides to change its privacy policy, the changes will be posted on this Website so that you will always be aware of what personal information is collected, how it is used, and under what circumstances it may be disclosed.

Error correction

You may correct factual errors in your individually identifiable information on our computer systems. To protect your privacy and security, you will be required to provide appropriate identification before this information is altered. To correct your information, simply send a written request to


By purchasing a product, sending a request for information, or using this Website, you consent to the collection and use of your personal information by Forestone Japan, as described in this privacy policy. If at any time you wish to withdraw your consent, simply send a written request to

Questions or comments

Forestone Japan welcomes your feedback regarding this privacy policy. Write to us at at with your comments, questions or concerns.








English / 日本語